This guide for HostPapa Device Backup customers includes a list of helpful resources.
How to run a backup on my computer?
How to select what to backup?
Ao long as your device is connected, you can configure what you are backing up by following the steps in the next article:
How to schedule backups?
How many versions can I keep of my files?
You can keep 2 to 64 versions of a file. Just follow the steps on this page:
Can I change when my system goes inactive?
You can set up a system to become inactive after 1-30 days of no activity. Once that happens, an alert would be generated and sent to your email. This can be done by following the steps on this page:
Can I change the name of my computer on the dashboard?
Add nicknames to identify the different systems. This can be done by following the steps on this page:
Can I share my data?
How do I recover my data from the cloud?
Whenever you connect to the My Data Portal, you can restore your data to any system. Just follow these steps:
How can I clean up data from the cloud?
If there is data that exists in the cloud but is no longer on your computer, you can use the Cleanup Mode as seen in this article:
Or you can always choose to remove specific folders/files or inactive systems:
- How to delete files from the cloud with HostPapa Device Backup
- How to delete inactive systems in HostPapa Device Backup
If you need help with your HostPapa Device Backup, please open a support ticket from your dashboard.